TitanBody™ Privacy Policy

BY USING OR ACCESSING THIS SITE, YOU AGREE AND ACCEPT THE PRACTICES OUTLINED IN THIS PRIVACY POLICY.

At TitanBody™, we are committed to providing the most advanced products and customer experience while protecting your privacy and information as our valued customer. The following privacy policy describes how TitanBody™ LLC and its subsidiaries, parents, and affiliated companies (“TitanBody™,” “we,” or “us”) collect, use, and share your personal information when you use our website(s) (www.titanbody.com) (the “Site”) and purchase our products (“Web Services”). By submitting information to us, or by continuing to use this Site and any of our Web Services, you agree to the following privacy policy (“Privacy Policy”). For more information and details, please contact us at the information provided at the bottom of this policy.

Information We Collect

When you make a purchase, attempt to make a purchase, or create an account through our Site, we will ask you to provide some personal information. This personal information includes your name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, images of you, social media profile details, account preferences, opinions, product and service history, and information acquired through customer surveys (“Personal Information”).

We also collect certain “Non-Personally Identifying Information” that, without additional data, cannot directly identify a specific person. This may be collected directly from you, or from third parties. If you are a third party providing information about someone else, you represent and warrant that you have that person’s consent.

We may also collect information from third-party partners and websites as part of our Web Services. This includes information about how you use the Site, IP addresses, browser/device type, referring web pages, and identifiers tied to your devices.

Children’s Information

We do not knowingly collect or use information from children under 13 without the consent of a parent or guardian.

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Height
  • Weight
  • Gender
  • Account activity (such as login times, workouts)
  • Device-related information (technical logs to support app functionality)

Cookies and Other Technologies

When you visit our Site, we automatically collect certain Non-Personally Identifying Information through cookies, pixel tags, and similar technologies.

  • Cookies are small text files stored on your device that allow us to remember logins, preferences, and provide a personalized experience. You can limit or block cookies, but some features may not function. Learn more at allaboutcookies.org.
  • Pixel Tags (Web Beacons) track engagement with our Site or emails, helping us understand what content is effective.
  • We may also use third-party analytics tools (like Google Analytics, Facebook Pixel, Microsoft Clarity, etc).

Bases for Collecting and Processing Your Information

We use your Personal Information to:

  • Process and fulfill orders (payment, shipping, confirmations).
  • Deliver reliable and secure Web Services.
  • Communicate updates, promotions, and company news.
  • Prevent fraud and comply with legal obligations.
  • Improve our products and customer experience.

Marketing

We may occasionally send marketing emails about new products, promotions, or company news. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at support@titanbody.com.

Text Messaging

By entering your phone number at checkout, subscribing via form, or using a keyword, you agree that we may send text notifications (including abandoned cart reminders and offers).

  • Frequency: up to 10 messages/month.
  • Consent is not a condition of purchase.
  • To unsubscribe, reply STOP. For help, reply HELP.
  • Message/data rates may apply.

How We Share Information

We will never sell or rent your Personal Information. We may share it in limited ways:

  • Employees: Only as necessary to perform work on your behalf.
  • Third Parties: Service providers, partners, contractors, and platforms (e.g., Shopify, payment processors, shipping providers, etc).
  • Legal: To comply with law, subpoenas, or government requests.
  • Business Transfers: In a merger, acquisition, bankruptcy, or asset sale.

How We Protect Personal Information

We use reasonable electronic and physical security measures to protect Personal Information, but no system is 100% secure. By using our Site, you acknowledge this risk.

We encourage you to:

  • Keep login credentials private.
  • Log out and close your browser after using public/shared devices.

Third-Party Links

Our Site may link to external websites not controlled by TitanBody™. This Privacy Policy does not apply to them—we encourage you to review their policies.

Information Removal / Opt Out

  • Removal: You may request removal of your Personal Information, subject to legal/archival requirements.
  • Opt Out: You may opt out of promotional emails anytime. Transactional emails related to orders will still be sent.
  • Correction: Contact us if your information is inaccurate or incomplete.

Retention of Your Information

We retain Personal Information for as long as legally required, or as long as needed to provide Web Services. Some data may remain in archives/backups per company policy.

Our Right to Revise

We may update this Privacy Policy at any time. The most current version will be posted on our Site. Please review periodically.

California Consumer Privacy Act (CCPA)

California residents may:

  • Request access to Personal Information we hold.
  • Request correction or deletion.
  • Request a copy of their information in portable format.

TitanBody™ does not “sell” Personal Information. We do not discriminate against customers who exercise their rights.

Shine The Light Law

California residents may request (once per year) a list of third parties with whom we shared Personal Information for marketing in the prior year. To request, email support@titanbody.com with “California Privacy Rights” in the subject line.

General Data Protection Regulation (GDPR)

If you are in the EEA, you may:

  • Request access, correction, or deletion of Personal Information.
  • Request portability of your data.
  • Withdraw consent for processing.
  • File a complaint with your local Data Protection Authority.

Legal bases for processing include consent, performance of contract, legal compliance, and legitimate interests.

Do Not Track

We do not currently respond to “Do Not Track” signals due to lack of industry standardization.

How To Contact Us

If you have questions, complaints, or requests regarding this Privacy Policy, please contact us:

TitanBody™ LLC
Email: support@titanbody.com
Phone: +1 (833) 216-5382