TitanBody™ Return Policy
30-Day Return Period
We want you to be fully confident in your TitanBody™ purchase. If, for any reason, you are not satisfied, you may return your product within thirty (30) days from the date of delivery for a refund.
- All returns must be postmarked within thirty (30) days of delivery.
- Returned products must be in resellable condition (clean, undamaged, and with no signs of excessive wear).
- All original components, accessories, manuals, and packaging must be included.
- Shipping and handling fees are non-refundable.
Return Process
- Submit your return request at https://returns.titanbody.com within thirty (30) days of delivery to request a Return Authorization (RA).
- Our support team will provide return instructions and an RA number.
- Ship the product back with the RA number clearly marked. Packages must be postmarked within thirty (30) days of delivery to be eligible for a refund. Returns without an RA will not be accepted.
Refunds
- Once the product is received and inspected, approved refunds will be issued to the original payment method within 7–10 business days.
- Products not returned in resellable condition or returned with missing components may be subject to a restocking fee of up to 30% or may be refused entirely.
- Return shipping costs are the responsibility of the customer, unless the return is due to a verified defect covered by warranty.
Exclusions
The following items are not eligible for return:
- Products purchased from unauthorized dealers or third-party resellers
- Products damaged due to misuse, neglect, accidents, alterations, or improper maintenance
- Commercial-use purchases
Exchanges
If your TitanBody suit doesn’t fit quite right, we offer a straightforward exchange process to ensure you get the perfect fit. Exchanges are also available for any approved warranty claims, so you’re always supported if something isn’t working as it should.
